can't access live view on ring doorbell

When your Ring doorbell is unable to link to live view you might want to consider forgetting your Wi-Fi network. If you navigate to Ring App devices select door bell Device health change WIFI Network.


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Wifi Offline Ensure internet is working by checking your router to make sure it has not gone offline.

. Navigate to the Device Health section. Follow the steps to reselect network. The RSSI is -45 the download and upload speeds are 38 and 10 Mbps as tested in Ring app with my phone next to the doorbell.

Dont touch the device until its completed. So the picture is updated in preview but Live View does not work. No issues are shown.

I have cut power to the doorbell and then powered it back on rebooted the WiFi router but nothing seems to help. Let the firmware update complete. Navigate to the Ring Application.

Once it completed everything was working again. Switch to a different Wi. The best way to check this is by turning off wifi on your smartphone and trying to pull up Live View using cellular data as a test.

It may take about 5 minutes. Get Ring Video Doorbell. Choose Devices Select a doorbell.


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